1. Who we are
Our service ("we", "our", "us") is the data controller for the personal data you submit when ordering a Thailand Digital Arrival Card (TDAC) through this website.
Legal entity and business address:
TechnoDucks Inc
5348 Vegas Drive # 1485
Las Vegas, NV 89108
2. What data we collect
We collect only the information required to deliver the TDAC processing service:
- Traveler details: Full name, passport number, nationality, date of birth, and gender.
- Trip & Accommodation details: Arrival date, flight number, and address of stay in Thailand.
- Contact email: (To deliver your TDAC QR code and receipts).
- Payment details: Processed by our PCI-compliant payment provider (we do not store full card numbers or CVV codes ourselves).
- Technical data: IP address, browser user-agent, and referrer URL.
- Marketing attribution data: (UTM tags) when present in the URL.
3. Why we use your data
- To process and submit your TDAC application to the Thai immigration authorities on your behalf.
- To send you the TDAC document, payment confirmation, and necessary service updates.
- To prevent fraud and verify payment integrity.
- To improve our service through aggregated analytics on usage patterns.
- To comply with tax, accounting, and other legal obligations.
4. Who we share data with
- Thai Immigration authorities: To issue your official arrival document.
- Our payment provider: For secure processing of your transaction.
- Our email delivery provider: To send confirmation messages and your completed TDAC.
- Authorities and courts: Only if legally required.
We do not sell personal data to third parties for marketing purposes.
5. Data retention
We keep order data only for as long as required by applicable tax, accounting, and immigration record-keeping laws. After this period, data is securely deleted or anonymised.
6. Your rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your data (where legally possible).
- Restrict or object to processing.
- Data portability (receive a copy of your data).
To exercise your rights, please contact our support team with proof of your identity.
7. Cookies
Please see our Cookie Policy for details on the cookies we use to enhance your experience.
8. International transfers
Some of our service providers may be located outside your country of residence. In such cases, we ensure that transfers are covered by appropriate safeguards to maintain the security of your data.
9. Contact
For privacy-related questions, please write to our data protection team via the contact form on this website.